Soft glowing light orb
Aloftlabs AI Technologies · Bangalore, India
VELSR
The claim status follow-up platform for RCM teams.
Super Intelligence (SI) for payer follow-up, built by former AR, denials and RCM operations leaders and engineers from RCM companies, physician groups and PM/EHR vendors.
Our mission: help RCM organizations succeed with AI, for their growth and their teams.
15+
years in RCM and RCM technology
Millions
of claims a year managed by the team
Ready
built and ready to use in-house
Your mix
50+ payers and counting, set up for your mix
Aloftlabs AI Technologies · Helping RCM teams grow with AI · velsr.si
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The technology is ready. Is your team in the front row?
The shift · 2026
Tools era: fax → portals → RPA
Copied your team's clicks. A tool your people used.
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Intelligence era: AI teammates
Calls the payer, reads the answer, writes the note. A teammate your people lead.
80%
of health systems explore or use gen AI in RCM. Up 38 pts in 2 years.
37%
already use gen AI in RCM, and 85% of the rest want to.
20–40%
have enterprise-wide AI. 70–90% plan to spend more. The front row is open.
1 : many
One rep directs many AI agents. The new role: agent supervisor.
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Aloftlabs AI Technologies · Helping RCM teams grow with AI · velsr.si
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Our solution
VELSR picks up the phone.
AI that works payer follow-up like your best biller, on many calls at once, so your team is free to grow the business.
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Live now: claim status and denial follow-up · Q1 2027: eligibility · Q2 2027: prior authorization · 2027: full RCM suite
Your AI model. Your telephony. Our BAA and compliance work.
Aloftlabs AI Technologies · Helping RCM teams grow with AI · velsr.si
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Product demo
From worklist to documented answer.
VELSR Command · First Call for Status
1 · Load the worklist
AR_followup_Oct.xlsx
412 claims · 9 payers
Claim 2214 · Payer A
Calling
Claim 2231 · Payer B
Calling
Claim 2248 · Payer C
Queued
2 · VELSR calls the payer
Live · Payer A provider services
Staff hold 0:00
Live call audio waveform
VELSR: Hi, this is VELSR, an AI assistant, calling about a claim.
Payer rep: Okay. NPI and date of service?
VELSR: NPI on file, date of service August 14.
Payer rep: That claim denied, CO-197. Authorization was absent.
3 · Audit-ready note
Status
Denied · CO-197
Call reference
R-55102-K
Next step
Retro-auth and reconsideration in 60 days
Handle time
5m 12s → Denials queue
Aloftlabs AI Technologies · Helping RCM teams grow with AI · velsr.si
Illustrative example, fictional data · 04
Traction
Proven on real payer calls.
5m 19s
Average handle time, vs ~18 min manual
94.2%
First-call resolution
50+
Payers and counting, set up for your payer mix
3.2×
ROI reported by customers within 90 days
10,000+ payer calls in 6 months, across 3 beta organizations.
Including one of India's largest RCM companies, multiple specialties. Reference call available.
Beta figures; results vary by payer mix and claim type. Manual baseline is an industry estimate.
Aloftlabs AI Technologies · Helping RCM teams grow with AI · velsr.si
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Where VELSR fits
Not a replacement. An upgrade.
Per status call
Payer portals and bots
Calling today
With VELSR
Handle time
Fast, simple cases only
~18 minutes, mostly waiting
5m 19s, no staff hold time
Denials and exceptions
Stops at "In process"
Handled one call at a time
Code, reason and next step captured
Capacity
Partial
Grows with headcount
Many calls at once, whenever payers are open
Notes
Different on every portal
Styles differ by person
Your template, every time
Leadership view
One portal at a time
Month-end reports
Live dashboard
For in-house billing offices
Clear the follow-up queue with the team you have, and move your people to denials and appeals.
For RCM service companies
Take on more clients and volume without adding headcount, with one note standard across every client.
Aloftlabs AI Technologies · Helping RCM teams grow with AI · velsr.si
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Pricing · RCM service companies in India · US dollars, excluding taxes
Simple pricing.
One fixed annual licence, sized to your call volume and your budget, so it fits inside what you already spend on follow-up today.
Step 1
We learn your workload
Calls a month, average call time, payer mix and team size, in one short call.
Step 2
We size your capacity
The number of call lines you need now, with room for the clients you plan to add.
Step 3
You get one clear quote
A fixed yearly amount, in writing, set to your budget. No surprises later.
No per-call or per-minute charges
Same terms for every client
Renewal increase capped at 5%
Starts with a 4-week pilot
A normal line in your operations budget. Your AI and telephony are billed to you directly by your own vendors, at cost.
Aloftlabs AI Technologies · Helping RCM teams grow with AI · velsr.si
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Why now
Early movers set the new standard.
Why moving now pays off
Grow without hiring first
Take on more volume and clients with the team you have.
Every claim worked in time
Follow-up keeps pace, well ahead of timely-filing limits.
Keep and grow your best people
Move them from hold queues to higher-value work.
Win on speed and reporting
Faster cash and live dashboards become your edge.
The role upgrade
Today
AR Caller
  • Dials, then waits on hold
  • Re-keys notes by hand
  • One claim at a time
With VELSR
AR Quality Specialist
  • Reviews AI call outcomes
  • Works denials and appeals
  • Owns quality and cash speed
Same people. Higher-value work. Faster cash.
Aloftlabs AI Technologies · Helping RCM teams grow with AI · velsr.si
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Trust, security & deployment
Your stack. Our responsibility.
Trusted AI adoption: your PHI stays in your own US cloud. We sign the BAA, guide every step and handle the rest.
Area
Your organization provides
VELSR team does
Cloud & data
Your own cloud account, in the US
Deploys inside it; encrypted in transit and at rest
AI model
Your enterprise AI account, under your BAA
Configures and monitors; never trained on your data
Telephony
Your telephony account and numbers
Call routing, IVR navigation, live human transfer
BAA & setup
Compliance sign-off and procurement
Signs the BAA; guides every account setup step
Access
Approval for each support session
Logged, time-limited access via your VPN or SSO
Quality
Your QA team's review
Confidence scores, flagged calls, built-in QA audits
AI always disclosed to payer reps
Live transfer and human conference-in
Retention set by you
Recording disclosure set to your policy
Internal HIPAA risk assessment and pen testing
24/7 support
Aloftlabs AI Technologies · Helping RCM teams grow with AI · velsr.si
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Soft glowing light orb
Next steps
From signature to live calls.
Step 1
Discovery and BAA
Map your payer mix, sign the BAA, start the security review
Step 2
Your accounts ready
Cloud, AI and telephony accounts set up, with our team guiding each step
Step 3
Upload and test
Upload a worklist; your QA team audits the test calls
Step 4
4-week pilot
Live payer calls, measured on your QA acceptance
Our mission: help your organization succeed with AI, for your growth and your team.
Start with a 4-week pilot of First Call for Status. Success measured by your QA team; opt out with no obligation.
Fabian R Stephen Sales@velsr.si · velsr.si
Aloftlabs AI Technologies · Helping RCM teams grow with AI · velsr.si
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